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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheryl Davis

February 19, 2026

5  out of  5
rating by Cheryl Davis
"I have been going through Jess at State Farm with Jim Demko for as long as I can remember. I’m 33 years old and Jess is the only car insurance agent I have ever gone through and the only one I will ever trust with my family. She keeps my rates low and fair. She is always available to assist even when it’s not apart of her job description. We experienced a fire and she calmly walked me through everything I needed to do. I’m not sure what I would do without Jess and all the help she has given me over the years. And now she’s looking out for my kids as we get new drivers on the road.

Thank you for all you have done for my family, for YEARS!"
We responded:
"Cheryl, your continued loyalty to our State Farm Agency means the world to my team and I. Thank you for expressing your feedback to us! - Jim"
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Todd Davis

February 17, 2026

5  out of  5
rating by Todd Davis
"Jordyn made the process smooth and effortless. Thank you!

Updated bc I couldn’t leave a new comment. 2-17-26. National state farm hung up on me bc I annoyed them bc they couldn’t find me as a previous client. Even told me it wasn’t an issue for a supervisor and before transferring, forcefully hung up on me. I call Ryan, my fighting savior, at Jim Demko’s office and even though I was not a client she helped me
Solve the issue with a previous claim. I would never recommend State Farm national. However due to Ryan’s customer service and going above and beyond, she really saved me today. Ryan is an excellent employee and person. TD."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Casen Sharp

February 17, 2026

5  out of  5
rating by Casen Sharp
"Amber was super helpful in supporting us, with clear instructions and guidance throughout the process."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Demko’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Stephen Tackett

February 14, 2026

5  out of  5
rating by Stephen Tackett
"I had an excellent experience with State Farm. Shannon was very professional, knowledgeable, and attentive. She took the time to understand my needs and made sure everything was handled thoroughly and efficiently. The process was smooth, and I truly felt taken care of. Highly recommend!"
We responded:
"Thank you for the 5-star review, Stephen! Here on State Farm Agent Jim Demko’s Team, we are proud to serve our community and appreciate your recognition. "
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K. D.

February 7, 2026

5  out of  5
rating by K. D.
"Shannon and Jessica Amber and Biancaare awesome, I've been with Progressive and Liberty and I was extremely dissatisfied with the services rendered and the back and forward with them not processing my data in time for renewals and over charging me, the poor service I received was nothing short of an headache. State Farm will always be number one, because they take care of business promptly and follow up. Thank You State Farm Team!"
We responded:
"K.D. - we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Jim"
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Patty N

February 4, 2026

5  out of  5
rating by Patty N
"I wanted to recognize and thank Amber for all her help today. She was very patient and answered all my questions."
We responded:
"Patty, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jim Demko’s Team here in our Woodhaven office. "
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Logan

February 4, 2026

5  out of  5
rating by Logan
"Shannon was GREAT! Helped me save a bunch on my auto insurance."
We responded:
"Thank you for the fantastic review, Logan! We are always here to help with your insurance needs here in Woodhaven . "
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Gail Cicio

February 2, 2026

5  out of  5
rating by Gail Cicio
"Great experience with Shannon. She was super responsive and kind. She resolved everything for me quickly."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Ali Saleh

January 30, 2026

5  out of  5
rating by Ali Saleh
"Great prices and Ryan answered all my questions and was great at explaining my whole policy to me."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Larry

January 23, 2026

5  out of  5
rating by Larry
"Very friendly, and always helpful."
We responded:
"Larry, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Virginia McKinnon

January 22, 2026

5  out of  5
rating by Virginia McKinnon
"Good afternoon, Jim and team, it was a pleasure allowing Ryan LaDuke to assist me with getting my Auto and Renters Ins started today. Ryan is an awesome person, her personality and her kindness towards me was great. Thank you so much again Ryan I will be speaking with you later.

Virginia"
We responded:
"Thank you so much for the 5-star rating, Virginia! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Laura Mikulan

January 21, 2026

5  out of  5
rating by Laura Mikulan
"Jessica Lecea provided top notch service this weekend. She went above and beyond while meeting all my needs with professionalism and friendliness."
We responded:
"Thank you so much for the 5-stars, Laura! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Michael Mikulan

January 18, 2026

5  out of  5
rating by Michael Mikulan
"Jim’s team went above and beyond our expectations for service in helping our son set up insurance for his first car purchase."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Felix Walker

January 14, 2026

5  out of  5
rating by Felix Walker
"Great experience with Bianca today. Thank you for making it so easy!!"
We responded:
"Thanks so much for the amazing review, Felix! We really appreciate your support here in Woodhaven . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jim Demko’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Woodhaven . "
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Heide Mechel

January 14, 2026

5  out of  5
rating by Heide Mechel
"Wonderful experience with Bianca Butcher. She was able to save me over half what I was spending with another company. Friendly and helpful. Definitely recommend giving them a call."
We responded:
"Thank you so much for the 5-stars, Heide! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Mandy Nameth

January 12, 2026

5  out of  5
rating by Mandy Nameth
"I am so ignorant when it comes to insurance.. so once my progressive payment doubled I had no idea where to start. I also hate talking on the phone. I explained all of this when I called and Amber was so patient and explained things in ways I would understand. It’s hard to find employees that care anymore and I think that deserves some recognition."
We responded:
"Mandy thank for the outstanding review. We truly appreciate you and your business. If there is anything we can do to help please let us know."
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Zeina Hanna

January 12, 2026

5  out of  5
rating by Zeina Hanna
"I had Amber from customer service who was incredibly resourceful and beyond helpful! She took her time and was able to help me, she was very kind! Appreciated it a lot!!!!"
We responded:
"Thank you for the kind words about Amber! We truly appreciate it!"
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Ebony

January 12, 2026

5  out of  5
rating by Ebony
"Amber was absolutely amazing! From start to finish, she was professional, knowledgeable, and genuinely cared about making sure everything went smoothly. She took the time to listen, answered all my questions, and made the entire experience stress-free and enjoyable. You can tell she truly loves what she does, and it shows in her work"
We responded:
"Ebony thank you for taking the time to leave us a review and for the kind words about Amber! "
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L S

January 12, 2026

5  out of  5
rating by L S
"Great office! Amber is especially helpful!"
We responded:
"Thank you for the 5-star review! I agree with you that Amber is very helpful, and I like to think this is a great office as well!"
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Deb Ski

January 12, 2026

5  out of  5
rating by Deb Ski
"Amber is great and knows her stuff!!"
We responded:
"Thank you for taking to time to let me know how great Amber is doing and thank you for being a customer!"
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Ketsuki Reaper

January 12, 2026

5  out of  5
rating by Ketsuki Reaper
"Amber was great person to talk to and her service was top notch"
We responded:
"Thank you for the great 5-star review! I have to agree with you that Amber is top notch for sure!"
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Jennifer Boberg

January 8, 2026

5  out of  5
rating by Jennifer Boberg
"Bianca is amazing. She is professional, efficient and knowledgeable. I never felt like just a number-she genuinely listened and answered all of my questions. I would gladly recommend this office to anyone."
We responded:
"Jennifer, thank for the amazing words about Bianca! We truly appreciate you for being a customer and for taking the time to let us know how we are doing. "
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Crystal L

January 8, 2026

5  out of  5
rating by Crystal L
"Shannon Marsee was awesome! Very helpful, with quick and informative responses. Explained things well and provided helpful insight."
We responded:
"Crystal, thank you for taking the time to leave us a review and for the kind words about Shannon! We truly appreciate it!"
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Ronald Davis

January 8, 2026

5  out of  5
rating by Ronald Davis
"Bianca was incredibly professional and knowledgeable throughout the process of obtaining a car insurance quote. Her expertise ensured I understood all my options clearly. Bianca's assistance made a complex task feel surprisingly straightforward. I truly appreciate her dedication to providing such a positive customer experience."
We responded:
"Ronald, thank you for being a customer and for taking the time to let us know just how great Bianca is!"
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Melissa Whitt

December 30, 2025

2  out of  5
rating by Melissa Whitt
"I'm really disappointed in the service here. I've been with Jim for YEARS. I'm over 40, haven't had a ticket in decades, yet they've found any reason to jack my rates up consistently throughout the years, instead of lowering due to age and excellent driving record. Now I have better health insurance that covers more, and they used that as a reason to raise it again, when you'd think it would be lowered. I will say the staff is nice and knowledgeable. But at this point I think it's predatory. I wouldn't advise using this company for your auto insurance. Currently looking for another provider."
We responded:
"Melissa, I am very sorry to hear about your bad experience with State Farm. If there is anything that we can do to help you, please let us know. We will do anything in our power to fix this situation for you. "